Gültig ab dem 5. Mai 2025

Thank you for visiting our website – https://sanazeit.com/ („Website“). Bitte lesen Sie diese Nutzungsbedingungen („Bedingungen“) sorgfältig durch, bevor Sie die Website nutzen, auf deren Funktionen zugreifen oder Einkäufe tätigen. Diese Bedingungen regeln Ihre Nutzung der Website und stellen eine rechtsverbindliche Vereinbarung zwischen Ihnen („Nutzer“ oder „Sie“) und Agentify Ltd, die unter der Marke Fuel4gut handelt.

1. GENERAL INFORMATION

Fuel4gut (hereinafter "Seller", "we", "us" or "our") is a brand operated by:

128 City Road, London, United Kingdom, EC1V 2NX – Agentify Ltd

1.2 All purchases on the Site are contractual agreements between you and us and are subject to these Terms and Conditions and applicable law.

1.3 All purchased products are shipped from our European fulfillment center. Please note that the return address differs from our office address. For returns, please follow the instructions in our Return Policy.

1.4 Minimum requirements for using the Website and purchasing include:

• Acceptance of these terms and conditions;
• Minimum age according to local law;
• Use of the website solely for personal purposes, not for resale or other commercial use.

1.5 If you do not fully understand these Terms, please contact our Customer Service at [email protected], bevor Sie fortfahren.

1.6 We reserve the right to restrict or refuse access to the Website if you breach these Terms or if we suspect misuse.

1.7 The product descriptions presented on the website do not constitute binding offers on the part of the seller, but serve to submit a binding offer by the customer.

1.8 The customer can submit an offer via the online order form in the seller's webshop. After placing the selected products in the virtual shopping cart and completing the electronic ordering process, the customer submits a legally binding contractual offer for the products contained in the shopping cart by clicking the order button.

1.9 Before submitting the order via the Seller's online order form, the Customer can identify input errors by carefully reading the information displayed on the screen. A helpful technical tool for better detecting input errors can be the browser's zoom function. During the electronic ordering process, the Customer can correct their entries using standard keyboard and mouse functions until completing the order process.

1.10 Order processing and contact are generally carried out via email and automated order processing. The customer must ensure that the email address provided for order processing is correct so that emails from the seller can be received. Especially when using spam filters, the customer must ensure that all emails sent by the seller or by third parties on behalf of the seller can be delivered.

2. OUR PRODUCTS

2.1 The Website offers nutritional supplements for health and well-being, manufactured in European facilities. These products are intended to support a balanced lifestyle and are for personal use only.

2.2 Our products are not intended for industrial, commercial or professional purposes and may not be used by minors.

3. PRICES, PAYMENTS AND FEES

3.1 Prices displayed on the Site include applicable taxes unless otherwise stated. Import duties, VAT, or other charges may apply depending on your location.

3.2 Prices are subject to change. Discounts or promotions may be offered at our discretion.

3.3 Value added tax (VAT) is only included where applicable. The applicable VAT rate depends on the country to which the product is delivered:

• If delivered to an EU country, VAT is included in the purchase price.
• For deliveries outside the EU, VAT is not included. In this case, import fees or customs duties may apply in the destination country. These fees are not included in the purchase price and are the responsibility of the buyer.
  

3.4 VAT is not payable if:

• Your delivery address is outside the EU and the product is shipped from Europe.
• The price displayed at checkout does not include VAT for your location.
  

3.5 We are not responsible for any additional charges imposed by local authorities or customs offices, such as import duties or VAT – these are the responsibility of the buyer.

3.6 Accepted payment methods include major credit cards, PayPal, and other electronic options. Cash or checks are not accepted. Note: We do NOT offer subscription services.

3.7 We are not liable for any currency conversion fees or international transaction fees charged by your bank or payment service provider.

4. DELIVERY

4.1 Orders are processed within 1–2 business days. Delivery within Europe usually takes 2–3 business days.

4.2 Shipping tracking information will be provided via email once the order has been dispatched.

4.3 If your order does not arrive within 30 calendar days, please contact our customer service at 491604506992 oder telefonisch unter 491604506992.
4.4 Delivery delays due to customs, natural disasters, transport disruptions or strikes are beyond our responsibility.

5. RETURNS AND REFUNDS

5.1 Returns are accepted within 30 days of delivery for:

• Damaged or contaminated items;
• Defekten Produkten;
• Products that differ significantly from the order.
  

5.2 Contact customer service at [email protected] oder telefonisch unter 491604506992, um eine Rücksendung einzuleiten. Bitte geben Sie Ihre Bestellnummer, Produktinformationen und Fotos des Problems an.

5.3 Refunds will be issued within 14 days of receipt of the returned goods. Refunds may be refused if:

• The product has been used;
• No defect was detected;
• The product was returned opened or unsealed (except in the case of defects).
  

5.4 Products must be returned to the address provided by Customer Service. Returns to our office address will NOT be accepted.

6. SUBSCRIPTION CONDITIONS

6.1 By purchasing a product on this website, you agree to the following subscription terms:

6.1.1 Subscription Model: When you purchase on our website, you automatically choose a monthly subscription. This means you will receive regular deliveries of the product without placing a new order.

6.1.2 Price and Billing Cycle: The monthly subscription fee is €49.00, €59.00, or €69.00 (including VAT, depending on the package selected). This amount will be automatically debited monthly from your specified payment method.

6.1.3 Term and Termination: The subscription is for an indefinite period and can be canceled at any time. To avoid further charges, cancellation must be made at least 3 days before the next billing date. Cancellation can be made by email to our customer service.

6.1.4 Payment Information: By submitting your payment information and completing your purchase, you authorize us to debit your account on a regular basis in accordance with your selected plan.

6.1.5 Delivery: Products will be delivered monthly to your specified address. Shipping costs are included in the subscription price unless otherwise stated.

6.1.6 Refund: Monthly invoiced amounts are non-refundable unless there is an error on our part or a damaged product.

7. CANCELLATION OF SUBSCRIPTION

7.1.1 To cancel your subscription, please contact us by email: [email protected]. Contact us
7.1.2 You can request a call back or send us an email to cancel your subscription.

7.1.3 Bei Fragen rufen Sie uns unter 491604506992 an (9:00–18:00 EST) oder schreiben Sie uns eine E-Mail an [email protected]

8. DISCLAIMER

8.1 Our products are intended to support general well-being and are not intended to diagnose, treat, or prevent any disease. Consult your physician before use, especially if you have existing health conditions.

8.2 Fuel4gut assumes no responsibility for adverse effects resulting from improper use of the products.

8.3 The Website is provided “as is” without any warranties, including implied warranties of merchantability or fitness for a particular purpose.

8.4 We do not guarantee that the Website will operate uninterrupted or error-free.

9. APPLICABLE LAW

These Terms and Conditions are governed by the laws of the Republic of Poland. Disputes arising from these Terms and Conditions will be resolved in Polish courts, unless otherwise required by consumer protection laws.

10. CONTACT INFORMATION

128 City Road, London, United Kingdom, EC1V 2NX – Agentify Ltd

E-mail: [email protected]

Telefon:491604506992

Dieses Dokument mit dem Titel „Nutzungsbedingungen“ beschreibt die betrieblichen Einzelheiten und Richtlinien von Agentify Ltd und enthält klare Anweisungen zur Nutzung unserer Website und Dienstleistungen. Für weitere Informationen wenden Sie sich bitte an unseren Kundenservice.